Last updated: 9th September 2025

At Elaris Chiropractic and Wellbeing Centre (“we,” “our,” “us”), we are committed to protecting your privacy. This policy explains how we use and protect any personal data that you provide when using our website or services.

1. Information We Collect

We may collect the following information:

   •   Name and contact details (address, phone number, email).

   •   Health and medical information relevant to your care.

   •   Payment and billing information.

   •   Website usage data (cookies, IP addresses, analytics).

2. How We Use Your Information

   •   To provide chiropractic and wellbeing services.

   •   To manage appointments, payments, and communication.

   •   To comply with legal and regulatory requirements.

   •   For internal record keeping and service improvement.

3. Data Sharing

   •   We do not sell or rent your personal information to third parties.

   •   We may share information with third-party service providers (e.g., booking software, payment processors) where necessary.

   •   We may disclose information if required by law.

4. Data Security

   •   We take appropriate technical and organisational measures to safeguard your information.

   •   Only authorised staff have access to personal data.

5. Your Rights (under UK GDPR)

   •   You have the right to access, correct, or request deletion of your personal data.

   •   You may request that we restrict or stop processing your data.

   •   You may request a copy of the information we hold about you.

   •   To exercise these rights, please contact us using the details below.

6. Cookies

   •   This website may use cookies to improve user experience and track usage.

   •   You can disable cookies in your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Elaris Chiropractic and Wellbeing Centre

Orchard House

33 Colchester Road

Great Totham

Maldon

Essex

CM9 8DG

📧 Email: [email protected]